blank 11/18/11 03:09PM Auto Transport, Car Shipping, International Car Shipping

FROM BROKER TO CARRIER




The journey to a perfect customer service experience



 

National auto relocation brokerage expands into the carrier market by registering and licensing its first enclosed auto carrier.  Logistics VP Raechel Nebergall states: “From day one, Vehiport has designed its policies, procedures, and business practice around innovation and the customer experience.”  She continues, “In the Auto Transport industry this can have its fair share of challenges.  Even with the strictest of qualifying standards, keeping a high level of quality service can prove difficult when using trucks that are contracted.”  While service failures are very rare and far between, Vehiport is working to eliminate any chance of having one.  With this in mind; October 2011 Vehiport has moved from broker to carrier.


Vehiport now offers not only the efficiency and convenience of a brokering service, but also enclosed lift gate auto transport service to the continental US. 

Business Development VP Aaron Hebel remarks: “By adding more trucks to our arsenal, Vehiport’s goal is to eliminate brokering industry wide and to become the standard in auto relocation.  It is important our driving staff have many years of experience and service history prior to hiring.” Aaron explains, “They must maintain DOT standards and adhere to Vehiport’s strict guidelines to insure every vehicle is handled with the care it deserves.” 

To start this trend, Vehiport hired Dennis Coar and Jon Deyber.  With 30+ years of trucking experience, these two are a team who specialize in exotic and classic car transport. 

Backed with equipment designed to handle the most delicate of vehicles, Dennis and Jon are now equipped to handle any client.  Dennis states: “From celebrities to classic car owners, to people on the move; auto shipping has been my life long passion and specialty.”


By adding these two new key members to a growing team, their goal is to expand the ability to serve any need which may arise.  Vehiport was founded on innovation and customer service. 

With a solid base in technology, Vehiport offers a vehicle transport solution that allows for secure customer logins, online order tracking, and paperless digital contracts.  Being fully bonded and insured, Vehiport is federally licensed and authorized as a broker and a carrier by the Department of Transportation to ship any vehicle nationwide. 

Our motto is: Think transport?  Think Vehiport.  We’re here to protect you and your needs.

 

 


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